Privacy Policy mylvking —
Your Data, Our Protection

01Introduction

At mylvking, we believe that privacy is more than a legal obligation — it is the foundation of trust between us and every member who uses this platform. We take every aspect of your personal data protection seriously, and this commitment is reflected in every system and procedure we adopt.

This Privacy Policy is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection standards. By using the mylvking platform, you agree to the collection and use of your information as described in this document.

We encourage you to read this Privacy Policy in full. If you have any questions after doing so, our support team is available via 24-hour live chat or email.

02Data We Collect

Mylvking collects various types of information depending on how you interact with our platform. Below is a summary of the data categories we collect:

We only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive information such as biometric data, political views, or religious beliefs.

03How We Use Your Data

The data we collect is used for the following purposes, and only for these purposes:

• Account Management — register, verify, and manage your member account.
• Transaction Processing — process deposits, withdrawals, and bonus-related transactions securely and efficiently.
• Identity Verification (KYC) — fulfil legal requirements related to anti-money laundering (AML) and fraud prevention.
• Customer Support — respond to enquiries, resolve complaints, and provide technical support.
• Platform Security — detect and prevent unauthorised access, fraud, and unlawful activity.
• Service Improvement — analyse platform usage patterns to improve the overall member experience.
• Marketing Communications — send promotional offers and the latest updates, only if you have given your consent.
• Legal Compliance — fulfil legal obligations, regulations, and directives of applicable authorities.

04Data Sharing with Third Parties

Mylvking does not sell your personal data to any party. However, in certain limited situations, we may need to share your data with trusted third parties:

• Payment Providers — banks, card processing companies, and e-wallet operators that process your financial transactions. They are bound by strict confidentiality agreements.
• Game Software Providers — game developers that provide content on our platform, only to the extent necessary to process bets.
• Identity Verification Services — third parties that assist us in carrying out KYC checks and document verification.
• Legal Authorities — government agencies, courts, or regulatory bodies when required by Malaysian law or court order.
• IT Infrastructure Providers — hosting and cybersecurity companies that help us operate the platform, subject to strict data protection agreements.

All data sharing with third parties is conducted on a strictly need-to-know basis, and all such parties are required to comply with data protection standards equivalent to or higher than our own.

05Cookies & Tracking Technologies

Mylvking uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies — required for core platform functions such as login, session security, and account state management. These cookies cannot be disabled.
• Performance Cookies — collect anonymous information about how visitors use our platform to help us improve speed and usability.
• Functional Cookies — save your preferences such as language, display settings, and game preferences so you do not need to reset them each time.
• Analytics Cookies — helps us understand aggregated usage patterns for ongoing platform improvement purposes.

06Data Security

Protecting your data is our absolute top priority. mylvking implements multiple layers of technical and organisational security measures to ensure your data remains protected at all times:

• 256-bit SSL/TLS Encryption for all data transmitted between your device and our servers.
• Encryption of stored data — sensitive information such as financial details and identity documents is stored in encrypted format.
• Role-based access control — only authorised staff with a legitimate business need may access specific data.
• 24/7 Monitoring — threat detection and intrusion monitoring systems operate around the clock to identify suspicious activity.
• Regular security audits — vulnerability assessments and penetration testing are conducted regularly by independent security experts.
• Two-factor authentication (2FA) available to all member accounts as an additional layer of protection.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of any material security incident, we are committed to notifying affected members in a timely manner.

07Your Rights Over Personal Data

As a mylvking member, you have the following rights regarding your personal data under Malaysia's PDPA:

To exercise any of the above rights, please contact our support team. We will process your request within 30 days from the date of receipt. We may require identity verification before processing any data-related request.

08Children's Data

If you are a parent or guardian and believe that your underage child has registered an account or provided personal data to us, please contact us immediately. We will take prompt action to investigate and delete the relevant data and close the account.

Mylvking employs multiple age verification measures including KYC document checks to ensure only eligible individuals access this platform. Child protection is a shared responsibility we take extremely seriously.

09Links to Third-Party Sites

The mylvking platform may contain links to third-party websites in certain contexts, such as payment provider or regulatory websites. This Privacy Policy applies solely to the mylvking platform.

We are not responsible for the privacy practices of any third-party websites. We encourage you to read the privacy policy of each website you visit independently.

10Changes to This Privacy Policy

Mylvking reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make material changes:

• The "Updated" date at the top of this page will be revised.
• We will notify members via in-platform notifications or email at least 7 days before the changes take effect.
• For particularly significant changes, we may request your acceptance confirmation upon your next login.

Continued use of the mylvking platform after changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

We also have a dedicated Data Protection Officer (DPO) appointed to ensure ongoing compliance with the PDPA and international data protection standards. Any complaints that cannot be resolved at the platform level may be referred to the Department of Personal Data Protection Malaysia.

You can also find out more about your rights under Terms and Conditions mylvking or visit the FAQ us for frequently asked questions related to privacy and account security.